Refund policy
Return & Refund Policy
We want you to love your purchase. Because our products are made to order, we handle returns and refunds as follows:
Returns
We do not accept returns or exchanges for reasons such as:
Wrong size selected
Change of mind
Personal preference
Please review size charts carefully before ordering.
Damaged or Defective Items
If your item arrives damaged, defective, or misprinted, we will gladly replace it or issue a refund.
To be eligible:
Contact us within 7 days of delivery
Include your order number
Include clear photos of the issue
Refunds
If your claim is approved:
A replacement will be sent at no cost
or
A refund will be issued to your original payment method
Refunds are processed within 5–10 business days after approval.
Non-Refundable Items
Items damaged due to misuse or improper care
Items with incorrect size ordered by the customer