Refund policy

Return & Refund Policy

We want you to love your purchase. Because our products are made to order, we handle returns and refunds as follows:

Returns

We do not accept returns or exchanges for reasons such as:

Wrong size selected

Change of mind

Personal preference

Please review size charts carefully before ordering.

Damaged or Defective Items

If your item arrives damaged, defective, or misprinted, we will gladly replace it or issue a refund.

To be eligible:

Contact us within 7 days of delivery

Include your order number

Include clear photos of the issue

Refunds

If your claim is approved:

A replacement will be sent at no cost
or

A refund will be issued to your original payment method

Refunds are processed within 5–10 business days after approval.

Non-Refundable Items

Items damaged due to misuse or improper care

Items with incorrect size ordered by the customer